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Shipping & Return Policy

Shipping

At Davincified.com, we understand the importance of a seamless shopping experience. That's why we have carefully crafted our shipping and return policy to ensure your satisfaction with every purchase.

Key Shipping Policy Highlights:

  • You will receive a confirmation email with tracking information as soon as your order ships.
  • Please allow 3-5 business days for order processing before your order is shipped.
  • Shipping times may vary based on your location and selected shipping method, with an average shipping time of 3-12 business days.

Returns

Our dedication to satisfaction extends to our return policy. We offer a 30-day return window, giving you 30 days after receiving your item to initiate a return, with some exceptions.

Please Note:

  • Personalized Products: Items that are personalized or customized to your specifications are not eligible for returns. We encourage you to review your order carefully before submission to ensure it meets your exact needs.
  • To qualify for a return, items must be in the same condition you received them: unworn or unused, with tags, and in the original packaging. A receipt or proof of purchase is also required.
  • To initiate a return, please contact us at hello@davincified.com. Upon acceptance of your return, we will provide a return shipping label and detailed instructions.
  • Items returned without prior request will not be accepted.
  • For assistance or inquiries about returns, reach out to us at hello@davincified.com.

Damages and Issues Upon receiving your order, please inspect it immediately. If you find any defects, damages, or incorrect items, contact us right away so we can evaluate the situation and make it right.

Exceptions / Non-Returnable Items Certain items are not eligible for return, including perishable goods, custom products (including personalized items), and personal care goods. Returns of hazardous materials, flammable liquids, or gases are also not accepted. Contact us if you have concerns about a specific item.

Returns on sale items and gift cards are not accepted.

Exchanges For the quickest service, we suggest returning the item you have and making a separate purchase for the new item once the return is accepted.

Refunds After we receive and inspect your return, we will inform you about the approval status of your refund. Approved refunds are processed to the original payment method within 10 business days. Please note that your bank or credit card company may take additional time to process and post the refund.

If more than 15 business days have passed since we approved your return, please get in touch with us at hello@davincified.com.

This document was last updated on March 22, 2024.

Our perks

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Beginner Friendly

Our kits are designed with beginners in mind, making it easy to start painting and enjoy the process from the get-go.

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Stress-Reducing

Dive into a painting experience that calms the mind. Each stroke helps you unwind, promoting a peaceful and stress-free time.

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The Perfect Gift

Looking for a unique gift? Our painting kits are a thoughtful choice for birthdays, holidays, or any special occasion.

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State-of-the-Art Technology

Leverage the latest in AI technology to turn your photographs into paintable masterpieces, ensuring a unique and personalized experience.

Frequently asked questions